F111bet Privacy Policy — Your Data, Our Responsibility

F111bet (https://f111bet.im) is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We are fully committed to protecting the privacy of our users. This Privacy Policy explains how f111bet collects, stores, uses, and safeguards your personal information.

By using the f111bet website, creating an account, or accessing any of our services, you are deemed to have agreed to this Privacy Policy. Please read it carefully before joining the platform.

Our Privacy Policy is built on a foundation of full transparency. f111bet believes you have the right to know where your data goes, why it's collected, and how it's kept safe.

F111bet only collects information that is necessary to provide its services. Collecting unnecessary or excessive data goes against our policy.

Information collected at registration:

• Full name & date of birth
• Email Address & Mobile Number
• Residential address & district
• Preferred payment method details (bKash / Nagad / Rocket number)
• National ID or passport number (for KYC verification)

Automatically Collected Information:

• IP address & device type
• Browser Type & Operating System
• Visit time, pages viewed, and session data
• Location data (at city and country level)
• Cookies & tracking data (see Section 5 for details)

Transaction Information:

• Deposit & withdrawal history
• Betting & Gaming Records
• Bonus Claiming & Wagering Information

Detailed Data Table:

F111bet uses your data only for specific, legitimate purposes. Full details are outlined below:

Service Delivery & Operations:

• Account creation, verification & management
• Deposits, withdrawals & transaction processing
• Bonus & Promotion Delivery
• Ensuring customer service and support
• VIP Benefits & Rewards Distribution

Security & Legal Obligations:

• Fraud & anti-money laundering prevention
• KYC (Know Your Customer) Verification
• Detection of access from restricted regions
• Providing required information to regulatory authorities

Service Improvement & Personalization:

• Personalised game and offer recommendations based on your preferences
• Improving platform performance and user experience
• Analytics & statistics generation (in anonymized form)

F111bet may share your information with third parties in limited, controlled circumstances — always to ensure your service and always under strict confidentiality agreements.

Cases where data may be shared:

• Payment Processors: bKash, Nagad, Rocket, and other payment gateways — for processing transactions
• KYC Partner: Authorized third-party agencies for identity verification
• Technology Service Providers: Hosting, cloud storage & cybersecurity providers
• Legal Authorities: As required by a court order or government investigation
• Audit Body: For licensing & compliance verification

Cases where data will not be shared:

• To advertising or marketing companies
• For sale to any third party
• For any unnecessary purpose without your consent

Every third-party partner is bound by a strict data processing agreement with f111bet, which prevents any misuse of your information.

F111bet uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience.

Cookie Types & Purposes:

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features of f111bet to not function properly.

F111bet does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: 5 years after account closure (legal obligation)
• Transaction Records: 7 years after the last transaction
• KYC Documents: 5 years after account closure
• Gaming Logs: 2 Years
• Cookie Data: As per each cookie's own expiry

Once the applicable retention period expires, f111bet securely deletes or anonymises your data so it can no longer be linked to you in any way.

As a f111bet user, you have several important rights regarding your data. We respect these rights and do our best to fulfill them as promptly as possible.

Your Rights:

• Right to Access: You may request to know what information f111bet holds about you
• Right to Rectification: You may request correction of any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data where no legal obligation requires its retention
• Right to Restrict Processing: You may restrict how your data is used in certain circumstances
• Data Portability: You may request a copy of your data in a structured, portable format
• Right to Object: You may object to your data being used for specific purposes

To exercise any of these rights, please contact our support team by email: support@f111bet.im. We aim to respond within 30 business days.

F111bet employs industry-leading technical and administrative measures to keep your data secure. Our security infrastructure is continuously updated to stay ahead of emerging threats.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
• Two-Factor Authentication (2FA): Additional security layer for account login
• Firewall Protection: Advanced DDoS Protection
• Regular Security Audits: Third-Party Penetration Testing
• Restricted Access: Only authorised personnel can access user data
• Data Backup: Encrypted cloud backups are maintained on a regular basis

F111bet strictly does not provide services to individuals under the age of 18. Collecting any information from minors is entirely against our policy.

• Age verification is mandatory at registration
• Date of birth is re-verified during the KYC process
• Any underage account identified is closed immediately

If you suspect a minor is using f111bet, please support@f111bet.im.

F111bet may update this Privacy Policy from time to time. When changes are made, we will:

• We will update this page with the new effective date
• We will send a notification to your registered email address
• We will display a notice banner on the platform

For significant changes, you will be notified at least 7 days before they take effect. Continued use of f111bet after any changes constitutes acceptance of the updated policy.

Feel free to reach out to us with any questions, requests, or complaints regarding the privacy policy.

We typically respond within 24 to 48 hours. Complex matters may take up to 30 business days.